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Maintaining Sensor Faucets Guide for Facility Managers

faucets that are dependable, clean, and effective. This guide also highlights preventative care, eco-friendly maintenance practices, and practical tips that facility managers can implement on a daily basis to extend faucet life, reduce downtime, and ensure bathrooms are always safe, secure, and functioning.

Download Checklist (PDF)Watch Tutorials

Top 5 Actions

1. Clean the sensor window weekly.

2. Descale aerators; clean inlet filters monthly.

3. Verify pressure & flow match spec.

4. Check batteries / power adapters.

5. Log maintenance to protect warranty.

Step‑by‑Step Cleaning

Safety & Tools

  • Isolate water & power before disassembly.
  • Soft cloths, mild detergent, white vinegar, soft brush, protective pliers.
  • Model spec sheet on hand (flow, pressure, power, sensor type).

Exterior & Sensor

  • Wipe body/spout with mild soap. Avoid abrasives & harsh chemicals.
  • Clean IR window; remove film, dust, and smudges.

Aerator & Filters

  • Soak aerator in vinegar; rinse and reinstall.
  • Open and clean inlet strainer / mesh filter before the solenoid.

Troubleshooting

No Activation

  • Check power, clean sensor, open supply valves.
  • Clean filters; if solenoid clicks but no flow, inspect diaphragm.

Won’t Shut Off

  • Debris in valve; clean/replace diaphragm.
  • Reduce sensor range; check false triggers and wiring.

Weak / Irregular Flow

  • Verify pressure within spec; clean aerator and filters.
  • Inspect hoses for kinks; replace worn solenoid parts.

3.3. Compliance & Specification Focus

ItemWhy It MattersWhat to Check
Flow Rate (GPM/LPM)Water‑savings & splash controlMeasure & match model spec; verify restrictors
Operating PressureLow → weak flow; High → leaks/damageSupply range in spec; add regulator if needed
PowerWrong voltage or weak batteries = erratic behaviorConfirm adapter rating; use recommended batteries
TemperatureScald protection & mixing stabilityThermostatic/mixing valves; verify setpoints
Accessibility (ADA)Public facilities usable by allClearance, reach, hands‑free operability
CertificationsMaterial & safety standardsUse OEM parts; retain records for audits

Spec Sheet (Editable)

Model
Flow Rate
Operating Pressure
Power
Certifications
Warranty

Edit Specs

Model

Flow Rate

Operating Pressure

Power

Certifications

Warranty

Apply

Instructional Videos

Set Your YouTube Links

Cleaning URLFilters URLSensor URLUpdate Videos

Cleaning

Filters

Sensor

Downloads & Templates

Maintenance Checklist (PDF)Maintenance Log (XLSX)A4 Quick Card (PDF)

FAQ

How often should batteries be replaced?

Depends on usage; check indicators monthly and replace at the first sign of slow response or failure to trigger.

The faucet won’t stop running—what now?

Clean the inlet filter and inspect the diaphragm for debris or wear. Reduce sensor range if false triggers persist.

How do I know the filter is clogged?

Reduced or irregular flow is the first sign. Remove and rinse the filter screen; descale if needed.

Can bright lights or reflections cause false triggers?

Yes—adjust sensor range/angle and reduce reflective surfaces facing the sensor.

Talk to an Expert

Need a customized checklist or help mapping specs to your facility? Tell us about your site.Name
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